At Riva Designer, we offer shipping both within India and to select international destinations. This policy explains our shipping process, charges, and delivery timelines.

1. Domestic Shipping (India)

  • All domestic orders are delivered directly by our team or via trusted courier partners.

  • Delivery is available to all major cities and towns in India.

  • Orders are processed within 1–3 business days after payment confirmation.

  • Shipping charges (if any) are displayed at checkout in Indian Rupees (₹).

  • Customers will receive tracking information once the order is dispatched.

2. International Shipping

  • We ship to select countries and support multiple currencies (USD, EUR, GBP, AUD, CAD, AED).

  • International shipping charges are calculated at checkout based on destination and order weight.

  • Delivery timelines vary by country and may take 7–21 business days depending on customs clearance.

  • International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.

3. Payment & Currency

  • Payments are accepted in multiple currencies through Razorpay and CURCY multi-currency plugin.

  • All shipping charges will be displayed in the selected currency at checkout.

4. Order Processing

  • Orders are processed only after successful payment confirmation.

  • During high demand periods, processing may take slightly longer; we will notify customers if delays occur.

5. Tracking & Delivery Updates

  • Domestic and international orders include tracking information where applicable.

  • Customers can check status via email, WhatsApp, or the tracking link.

6. Returns & Exchanges

  • Returns are accepted for eligible products in original condition according to our Return & Refund Policy.

  • Return shipping charges may apply for international orders.

7. Contact Information

For any shipping-related queries, customers can contact Riva Designer:

Email: support@rivadesigner.com

Phone / WhatsApp: +91 9586911199

Address: Shop No. 2, Jayveer House, Nr. Savita Society, Naranpura, Ahmedabad - 380013, Gujarat, India

8. Notes

  • Delivery timelines are estimates and may be affected by external factors such as customs, holidays, or extreme weather.

  • We are not responsible for delays caused by customs inspections or incorrect delivery addresses.